K-Electric clarifies applicability of NEPRA’s reduced tariff for customers

KARACHI: The sole distributor of power to Karachi, K-Electric, has clarified that the National Electric Power Regulatory Authority (NEPRA) reduction of the company’s tariffs today would not be applicable for the customers’ billing. The K-electric...

Will Retail Step In And Buy This F***ing Dip

While major US indexes are largely flat or in the green, there is plenty of turbulence beneath the surface, which has seen momentum stocks blown out (the GS high beta momentum basket is getting crushed, down -366 bps, its 5-day change set for the...

HBX Group integrates AI-powered real-time translation into ‘Olivia’ chatbot to enhance global customer service

Image credit - iStock-1463687721HBX Group, a leading independent B2B travel technology marketplace, has announced a major enhancement to its customer service platform with the launch of a new version of its chat tool, ‘Olivia’. The latest upgrade...

KT to Waive Penalties for Customers Affected by Information Leak Until Next Month

KT has decided to waive penalties for users potentially affected by a personal information leak. According to the telecommunications industry on Oct. 21, KT began notifying 22,227 customers whose personal information leak has been confirmed that...

The Rise of CBD as a Plant-Based Wellness Product

When people think of the troubles of daily life, one of the things they might consider is how they find it difficult to unwind after a hard day at work. Settling in for a good night’s sleep, or even struggling to keep their focus when working on...

Almost half of new Face Haus customers return after using Skin IQ tool

After more than a year of using an artificial intelligence (AI)-powered skin analysis tool, beauty retailer Face Haus has seen meaningful consumer behavior, according to chief operating officer Namrata Gupta. The tool, Skin IQ — which technology...

As Holiday Approaches, Consumers Don’t Think Brands Go Far Enough on Loyalty, Personalization

Consumers want brands to make their shopping experiences count this holiday season. That’s according to data conducted by The Harris Poll for Nift, a double-sided marketplace that allows companies to incentivize consumers with gift cards, shows...

MANTS 2026 opens call for new product submissions

The Mid-Atlantic Nursery Trade Show (MANTS) has opened submissions for its 2026 New Product List and Media Showcase — a complimentary opportunity for exhibitors to get in front of trade and consumer garden press ahead of the show. Entries are due...

EU Parliament Advocates for Expansion of Digital Passport to All Consumer Goods

The European Parliament advocates enriching legislation on circular economy and digital transition. According to the latest report adopted in plenary this Tuesday, the body urges to promote sustainable business models and consumption patterns,...

Boston police seek information about alleged 'notorious' retail thief

Boston police are searching for Tyronne Burris, who allegedly stole tens of thousands of dollars worth of designer sunglasses within the last month across several Massachusetts stores.The 49-year-old Burris is described as a bald, 6-foot-tall,...

Consumers warned about use of mandates by telemarketers

October 21, 2025 Photo: depositphotosHouseholders have been warned not to sign energy contracts with cold-call companies that authorise them to switch supplier without notifying the householder. The consumer markets authority AFM said it was...

Consumer Protection Authority reviews performance strategies to strengthen market confidence

MUSCAT : His Excellency Salim Ali Salim Al Hakmani, Chairman of the Consumer Protection Authority (CPA), held a meeting with the Authority’s Directors General and Department Heads to discuss recent developments and review institutional performance...

Saban: High-profile firings product of pay-for-play

Retail giant moves on Preston industrial unit that had become surplus to requirements

Property consultancy, OBI, has sold a 28,544 sq ft industrial unit on behalf of Bury-based athleisure retailer, JD Sports Fashion. The semi-detached unit is prominently situated at the Preston-based Walton Summit Centre, one of central...

Florafino’s Flowers and Gifts to Host Customer Appreciation Day

ZANESVILLE, OH – A local flower shop is looking to give back to its customers in a big way this weekend. On Saturday, Oct. 25th, from 9AM until 1PM Florafino’s Flowers and Gifts will be rolling out the red carpet for their Customer Appreciation...

6 arrested in Meriden retail theft of over $250K

The first people were charged back in July. MERIDEN, Conn. — Six men have been arrested in connection with a "large scale internal theft" in Meriden. Police said that in July of 2024, they started what ended up being a long-term investigation into...

Amazon Will Pay $2.5 Billion for Misleading Customers Into Amazon Prime Subscriptions

In September, Amazon settled its case with the Federal Trade Commission over whether it had misled customers who signed up for Amazon Prime. The $2.5 billion settlement is one of the largest consumer protection settlements in US history, and while...

Zebra acquires retail equipment specialist Elo

US group Zebra, which specialises in point-of-sale solutions and scanners, has announced its acquisition of California-based Elo Touch Solutions, a specialist in retail terminals. Zebra The acquisition of Elo, majority-owned by Crestview Partners...

3 Coca-Cola products named in federal recall for possible contamination

ATLANTA — The U.S. Food and Drug Administration announced three Coca-Cola products were subject to a recall. According to the FDA, 35-pack and 12-pack cases of canned Coke Zero, Coke and Sprite were recalled due to the presence of metal in the...

NiCE meets Agentforce: A new playbook for AI-first customer experience

Businesses are moving beyond reactive service models toward predictive, emotionally intelligent engagement that spans the entire customer journey. The AI-first customer experience reflects this evolution, bringing intelligence and personalization...