Read the latest news from regional and global sources, presenting different voices and perspectives.
Retail technology’s next big advantage? Veteran execution
Fashion Dive
·
June 23, 2025
Retail flows through systems, not storefronts. Emerging technologies redefine how retailers connect with customers, deliver products and earn trust. Although adoption remains limited to early adopters, PwC (2025) notes that individuals spend more...
Customer obsessed: Yaser Alsharifi
The CEO Magazine
·
June 23, 2025
The most dangerous term in banking might just be ‘customer centricity’. Nearly every financial institution claims it, yet very few live it. But at Bank of Bahrain and Kuwait (BBK), a 50-year-plus financial powerhouse, the commitment runs deeper...
Consumer Court Slaps Rs40,000 Costs on Man for Suing Hyundai over Damaged Car Despite Selling It
Moneylife India
·
The Consumer court at Bengaluru imposed costs of Rs40,000 on a man for wasting its time by pursuing a complaint seeking compensation or free repair or replacement of his damaged Hyundai car despite having sold the car and claimed an insurance...
Customer service AI startup Decagon raises $131 million
Yahoo Finance
·
By Anna Tong SAN FRANCISCO (Reuters) -Decagon, a startup providing customer service solutions powered by artificial intelligence, said on Monday it had raised $131 million in a funding round that valued it at $1.5 billion. The San Francisco...
Consumer Price Index in Oman rises by 0.6% in May 2025
Times of Oman
·
Muscat: The Consumer Price Index (CPI) in the Sultanate of Oman recorded a 0.6% increase in May 2025 compared to the same month last year, according to data released by the National Centre for Statistics and Information (NCSI). The report showed...
Consumer Reports: Cool ice for a hot summer
WKYC - Ohio
·
June 23, 2025
With summer heating up, there’s one thing that can make or break your drink: the ice. CLEVELAND — Whether you prefer cubes, crushed, bullets, or those crunchy little nuggets with a cult following, Consumer Reports reveals the best ways to get...
Product Spotlight on Risk Monitoring
Security Magazine
·
June 23, 2025
Every organization needs a way to monitor any risks that may come their way. Security magazine has highlighted a few recently released risk management products. CyberSaint Manage All Risks in One Platform CyberStrong is purpose-built for...
Retail experts welcome Oxford Street pedestrianisation plans as a turning point for the high street
Retail Jeweller
·
June 23, 2025
23rd June 2025 By May Garland Plans to pedestrianise one of London’s busiest shopping streets have been welcomed by retail experts, who say the move could mark a major shift in how city centres engage shoppers and revitalise retail. This area is...
Consumer disgust will block edible insects as viable meat alternative, researchers warn
New Food Magazine
·
New research warns that cultural and psychological disgust will keep edible insects off Western plates as a meat alternative, despite sustainability benefits. A new international study published in npj Sustainable Agriculture warns that efforts to...
Consumers Use Mobile Wallets 21% of the Time for In-Store Purchases
PYMNTS.com - Massachusetts
·
June 23, 2025
Mobile wallets rapidly emerging as a pivotal force in how consumers conduct in-store transactions worldwide. In the PYMNTS Intelligence report “Pocket Revolution: How Mobile Wallets Are Changing Payments Worldwide,” responses from more than...
The Second-Hand Fashion Market: Rethinking Retail
The Retail Bulletin
·
June 23, 2025
COMMENTARY 23 June, 2025 | by Angela Beevers The secondhand fashion market is no longer small-scale or even a budget-friendly alternative. It is now a flourishing, fast-growing sector that is changing fashion retail. Consumer attitudes towards...
From Intrusive to Intuitive: How AI is redefining customer engagement
ETBrandEquity.com
·
June 23, 2025
Customer engagement is entering a new era, defined by experiences that are interactive, immersive, and inconspicuous. Brands must discover meaningful ways to connect with customers while ensuring those customers don’t feel as though they are being...
The new price reality: Why 84% of consumers have seen rising costs and how brands must respond
Food Dive
·
June 23, 2025
Consumer behavior is shifting fast, and it's not just about inflation fatigue. New research comparing consumer sentiment from November 2024 to May 2025 reveals a market defined by heightened price sensitivity, declining optimism, and aggressive...
New energy vehicle projected to account for around 55% of China's passenger vehicle retail sales in June 2025
Gasgoo
·
June 23, 2025
Shanghai (Gasgoo)- China's passenger vehicle (PV) retail sales are estimated to reach 2 million units in June 2025, reflecting a 13.4% year-on-year (YoY) growth and also a 3.2% month-on-month rise, according to the preliminary data from the China...
No 'funny business.' Affirm CRO on why young consumers are fuelling the buy-now-pay-later boom
The Toronto Star
·
June 23, 2025
Wayne Pommen was interested in buy-now-pay-later financing (BNPL) when it was too small for the big banks. The Toronto-based chief revenue officer of U.S.-based BNPL giant Affirm says the alternative loan product is the preferred payment option...
Cordial's AI Platform Helps Brands Protect Margins By Predicting Customer Price Sensitivity
MENAFN
·
June 23, 2025
(MENAFN- PR Newswire) New Cordial EdgeTM AI feature intelligently segments customers by price responsiveness for more precise discounting, better engagement and greater profitability. SAN DIEGO, June 23, 2025 /PRNewswire/ -- Cordial , the leading...
Bain & Company: Six trends in the future of retail
Consultancy-me.com
·
June 23, 2025
Retailers are navigating a rapidly evolving landscape, with significant transformations expected in the next five to ten years. According to analysis by Bain & Company, the retail sector is poised for major disruption driven by shifting consumer...
Why consumers are abandon brands over one broken promise
theHRDIRECTOR
·
June 23, 2025
New research* reveals 66% of consumers are ready to walk if a brand breaks a promise. This figure rises to nearly three quarters (73%) switching after three broken promises. The findings underscore a challenge for business, with 56% of UK...
Superdrug invests £20million in own-brand innovation offering customers smarter beauty swaps
Retail Times
·
June 23, 2025
Leading accessible health and beauty retailer Superdrug has today announced a landmark £20 million investment in its own-brand innovation, calling out overpriced beauty products, by delivering premium-formulations, trending ingredients and...
Spinwheel Raises $30 Million Series A to Transform the Consumer Credit Ecosystem with Real-Time Data and Agentic AI
GlobalFinTechSeries
·
June 23, 2025
Company has changed how $19.5T in U.S. consumer liabilities are accessed and managed through its credit data and payments platform Powering the future of the consumer credit ecosystem, Spinwheel is rewiring how consumer credit data is accessed,...