Boone & Boone launches new website for customer resources

Boone & Boone has rolled out a new website aimed at making it easier for customers to access training, technical tools, and product information. The update is designed to support HVAC, plumbing, and industrial customers across Oklahoma, Arkansas, and New Mexico while speeding up day-to-day operations.

Why it matters: - Boone & Boone’s new website is built to help customers find information faster and reduce downtime in day-to-day operations. - The update expands access to training and engineering resources for HVAC, plumbing, and industrial users. - The company also wants to make it easier for customers to connect with local inventory and product support.

What happened: - Boone & Boone launched a new website focused on customer experience. - The company is an employee-owned manufacturers’ representative specializing in HVAC, plumbing, and industrial systems. - The site includes access to Boone & Boone Academy, whitepapers, the Engineering Toolbox, and line cards. - Customers can visit the new website to explore the updated experience.

The details: - Boone & Boone Academy offers a registration link for educational seminars. - The seminars are offered throughout Oklahoma, Arkansas and New Mexico. - Select seminars qualify for PE PDH credits. - The website’s whitepapers cover topics including domestic water pressure booster sizing and centrifugal pump applications. - The Engineering Toolbox provides manufacturer sizing tools. - Line cards are available for faster manufacturer and product identification. - The new navigation is designed to give faster access to product information and resources. - Boone & Boone says additional website enhancements will roll out in the near future.

Between the lines: - The website launch suggests Boone & Boone is trying to deepen customer loyalty by pairing sales support with self-serve technical content. - The move also signals a push to make the company’s educational offerings and inventory access more visible online. - Scott Nielson, vice president of Boone & Boone, said the company wants to move closer to customers and help them save time, capital and minimize downtime.

What's next: - Boone & Boone plans to add more website enhancements soon. - The company is encouraging customers to use the new site as a hub for seminars, technical documents, and product lookup. - Boone & Boone will continue promoting its educational and engineering resources alongside sales representative support.

The bottom line: - Boone & Boone’s website refresh is a customer-service play aimed at speeding access to information, training, and technical tools.